Enterprise-Grade Security & Compliance
At ATLAS, we understand the sensitive nature of your business data. That’s why we’ve built our platform on enterprise-grade infrastructure trusted by the world’s most security-conscious organizations, while adding our own rigorous controls. Your search data, customer information, and business intelligence deserve nothing less than the highest standards of protection.
Security Framework
Multi-Layered Protection for Your Business
ATLAS implements a comprehensive security framework that protects your data at every level. Our approach combines industry-leading infrastructure security with specialized controls designed for textile retailers.
Key Security Features
SOC 2 Type II Compliant Infrastructure
Built on technology that undergoes rigorous independent audits for security, availability, and confidentiality to ensure your data is always protected.
End-to-End Encryption
All data is encrypted both in transit (TLS 1.3) and at rest (AES-256) using industry-standard protocols, ensuring your information remains secure throughout its lifecycle.
Global Data Centre Architecture
Distributed across ISO 27001 certified facilities with physical security controls, redundant power systems, and environmental protections.
99.99% Uptime SLA
Enterprise-level reliability with comprehensive disaster recovery capabilities, including automated backups and failover systems.
Advanced Authentication & Access Controls
Multi-factor authentication, role-based access control, and principle of least privilege ensure only authorized personnel can access your data.
Continuous Monitoring
24/7/365 security monitoring with automated threat detection and alert systems to identify and address potential security issues before they impact your business.
Compliance
Meeting Global Compliance Standards
The regulatory landscape for retailers continues to evolve. ATLAS maintains compliance with key global regulations to support your business requirements no matter where you operate.
Compliance Standards
GDPR & UK GDPR
Comprehensive data protection measures including data minimization, purpose limitation, and built-in tools for managing data subject rights requests.
CCPA/CPRA (California)
Support for consumer rights requests and proper notification mechanisms to keep you compliant with California’s privacy regulations.
PCI DSS
For retailers handling payment-adjacent information, we maintain appropriate controls to support your PCI compliance requirements.
Independent Security Testing
Regular penetration testing and vulnerability scanning by independent third parties ensures our security controls remain effective against emerging threats.
Data Privacy
Your Data Remains Your Data
We recognize that your data is one of your most valuable assets. ATLAS treats your data with the utmost care and respects your ownership rights completely.
Privacy Features
Complete Client Separation
Your data is never commingled with other clients’ information. Logical isolation ensures your data remains private and secure.
Flexible Data Residency
Select specific geographic regions for data storage to meet regulatory requirements and customer expectations about data location.
Customizable Retention Policies
Implement data minimization through flexible policies for how long search data and customer information is retained.
Privacy by Design
Built following privacy engineering best practices, ensuring that privacy considerations are addressed throughout our development process.
Transparent Data Handling
Clear documentation of all data processing activities, with no hidden data usage or unauthorized access.
Enterprise Trust
Built on Technology Trusted by Industry Leaders
Your data security is reinforced by the same enterprise infrastructure trusted by the world’s most security-conscious organizations:
- 9 of the top 10 global financial institutions
- 7 of the top 10 healthcare providers
- 12 of the top 15 global retail brands
These organizations choose this technology because it meets their stringent requirements for security, reliability, and performance – the same standards we bring to textile retailers of all sizes.
Security Certifications
Verified Security & Compliance
Client Security Controls
You're In Control
We believe security isn’t just about our controls – it’s about giving you the tools you need to protect your data according to your specific requirements.
Control Features
Administrative Access Control
Define granular permissions for your team members based on roles and responsibilities.
Security Logging & Audit Trails
Comprehensive logs of all system activities with user attribution for complete accountability.
Custom Security Policies
Implement security settings that align with your internal policies and industry requirements.
Single Sign-On Integration
Integrate with your existing identity provider for streamlined access management.
Security Reporting
Detailed security reports available to support your internal compliance and security reviews.
Security Add-Ons
Enhanced Security Options
For organizations with advanced security requirements, our Security Premium package includes:
Customer-Managed Encryption Keys
Maintain complete control over your encryption keys for the highest level of data protection.
Advanced Access Controls
Additional layers of authentication and authorization for sensitive operations.
Enhanced Audit Logging
More detailed activity logs with extended retention periods for comprehensive visibility.
Security Information Sharing
Integration with your SIEM (Security Information and Event Management) system.
Custom Data Residency
Specific geographic controls for data storage beyond standard options.
Price
From £50/month
(available for all plans)
Security FAQ
Question 1: How does ATLAS protect our proprietary product data?
Answer: Your product data is encrypted both in transit and at rest, with strict access controls limiting who can view or modify this information. Logical separation ensures your data is never commingled with other clients’ information, and all access is logged for accountability.
Question 2: Does ATLAS use our data to train AI models?
Answer: No. Your data is yours alone. We never use client data to train general AI models. Any learning that happens is specific to your account only and is used exclusively to improve your customers’ search experience.
Question 3: How quickly are security vulnerabilities addressed?
Answer: We maintain a rigorous vulnerability management program with clearly defined SLAs based on severity. Critical vulnerabilities are addressed within 24 hours, with comprehensive patching programs for all infrastructure components.
Question 4: Can we conduct our own security assessment of ATLAS?
Answer: Yes. We welcome client security reviews and can provide our security documentation package to support your assessment. For clients on Enterprise plans, we also support custom penetration testing engagements.
Security You Can Trust, Transparency You Can Verify
We’re committed to earning your trust through both robust security measures and complete transparency. Our security team is available to answer your questions and provide additional documentation to support your security and compliance requirements.